Contact us
Get in touch with us if you would like more information or have a question.
Service centre
Due to industrial action, if you are calling our customer service centre there may be a delay in answering or an interruption to your call. We apologise for any inconvenience and appreciate your patience
Contact us by phone
You can call us for free if you’re in New Zealand. We're open from 8:00am - 5:30pm, Monday to Friday. We’re not open on public holidays.
If you speak a different languageYou can use the free telephone interpreting service.
If you are Deaf or hearing impairedWe can use the Video Relay Service to provide information after 9:00am. Visit the NZ Relay website to see how it works.(external link)(external link) |
Contact us by post
Ministry of Business, Innovation & Employment
PO Box 76469
Manukau 2241
Ministry of Business, Innovation & Employment
PO Box 76469
Manukau 2241
PO Box 76469
Manukau 2241
Locations
For unit title information, help is available on this website or freephone 0800 864 884.
In some circumstances, we may be able to arrange a face-to-face meeting, however this is strictly by appointment only and subject to the availability of staff in our offices listed below. If you wish to make an appointment, call 0800 864 884.
If you require help completing forms or making an application, your local Citizens Advice Bureau or Community Law Centre may be able to assist you in the first instance.
Kordia House
162 Victoria Street West
Auckland 1010
Level 4
MIT Building
25 Davies Avenue
Manukau 2104
Level 3
Westpac House
430 Victoria Street
Hamilton 3204
727 Cameron Road
Tauranga 3112
Level 1
205 Victoria Street
Wellington 6011
Level 2
161 Cashel Street
Christchurch 8011
Level 8
Otago House
481 Moray Place
Dunedin 9016
Email us
If you have a question or need to get hold of us outside of opening hours, email us using the unit title enquiry form.
Official Information Act requests
The Official Information Act (OIA) provides access to information held by Government agencies.
You do not need to submit an OIA request for information that is publicly available or to request general information and advice. For general information and advice requests you may use the unit title enquiry form.
If you want to obtain official information held by MBIE and subject to the Official Information Act, you can fill out the MBIE Official Information Act request form.
